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Cook County personal injury attorney for Lyft sexual assaultLyft is facing waves of lawsuits alleging that the ride hailing giant has failed to adequately protect its passengers and has ineffectively responded to reports of sexual assault. On Wednesday, September 4th, 2019, a lawsuit was filed in California state court on behalf of 14 women who say they were raped or sexually assaulted by their Lyft drivers in 2018 and 2019. The ride-hailing giant was more recently hit with five additional lawsuits filed by women who allege that they have been raped or sexually assaulted. These women are not alone – Lyft received nearly 100 complaints of sexual assault against its drivers in California alone between 2014 and 2016. 

The suit alleges that Lyft often fails to report these crimes to police, and it has adopted policies to silence victims who report their experiences. “Lyft has made a concerted effort in the media, in litigation and in criminal cases to hide and conceal the true extent of sexual assaults that occur in their vehicles,” the complaint says. 

One victim, a 33-year-old mother of five who suffers from blindness, relied on Lyft to get her safely to and from the grocery store. She was raped in her home after her driver carried her grocery bags inside, despite her protests. She reported her assault to Lyft and was asked to share details of the assault with a male representative. She stated, “It felt like I was being assaulted again.” Lyft sent a follow-up email in which the employee merely wrote that he was “so sorry to hear about this awful experience” and could “definitely understand why this made you feel unsafe and uncomfortable.” 

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Cook County Lyft passenger injury attorneyThousands of companies rely on third-party vendors to ensure that they are hiring safe individuals with no criminal history. The dominant firm in this industry, Sterling Talent Solutions, employs people across the globe to perform background checks using its own software.

According to Buzzfeed News, much of the work involves international, low-paid employees sorting through records, despite the emphasis on technology. Offshore workers contend that the working conditions have “led to manual errors, problems with technology, and even panic attacks and injuries from the stress and repetitive nature of the work.” Additionally, workers contend that records databases can be incomplete, and they do not always have enough information to determine whether a job applicant has been convicted of a crime.

Nearly 200 lawsuits have accused Sterling of various failures with their background check procedures. These include instances where violent criminals go unnoticed by Sterling’s background checks and go on to harm others through their newly attained employment.

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Cook County rideshare assault injury lawyerBy Eddie Hettel

Rideshare companies like Uber and Lyft have consistently pushed back against government efforts to increase the level of scrutiny for their screening processes. Less stringent background checks lead to more drivers on the road and increased profits. However, this comes at the expense of passenger safety. The disturbing frequency of crimes perpetrated against rideshare passengers by their drivers raises questions about the thoroughness of Uber and Lyft’s vetting procedures.

A recent investigation discovered that a man accused of torture and mass executions found full-time employment as a driver for Uber and Lyft. Yusuf Abdi Ali is a former Somali military commander who had been a rideshare driver for 18 months. 

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Cook County Uber injury attorneyBy: Tim Tomasik, Pat Grim, and Lindsay Proskey

Uber investigators are overworked, underpaid, and in many cases have no experience qualifying them to examine thousands of serious reported incidents, according to an internal memo obtained by CNN. The 26-page memorandum revealed employees on Uber’s special investigation unit (“SIU”) routinely faced “serious level of stress and anxiety” related to massive caseloads handling the most severe incidents reported to the company, including verbal threats, physical and sexual assault, rape, theft, and serious traffic crashes. The internal document highlights the ride-share giant’s concerns about lost revenue from riders who learn about specific cases and hold a lasting impression that Uber is “unsafe” and “not worthy of their trust” after acknowledging CNN had actually underreported the incidence of sexual assaults.

As of May 2018, Uber's SIU consisted of approximately 75 people, whom the memo documents struggled to handle nearly 1,200 cases per week, (62,400 annually), with team members reporting stress, anxiety, and depression. The memo stated six of Uber’s investigators “were experiencing profound stress requiring clinical care” and that "although some reports shared with the SIU [were] frivolous” that “most of the cases reported have some basis of substantiation.” 

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By Timothy Tomasik & Patrick Grim

A court has rejected the $72 billion dollar rideshare giant’s most recent attempt to force its riders behind closed doors. In reversing the lower court, the First Circuit ruled that Uber’s mandatory arbitration clause was unenforceable.

In the suit, Uber recognized riders confronted with lengthy sets of terms and conditions rarely, if ever, review the fine print on their iPhones while signing up. Notably, Uber did not argue that any of the Plaintiffs actually saw the arbitration clause which waived their right to a jury trial or even clicked on the "Terms of Service & Privacy Policy" button. Rather, it relied solely on a claim that its presentation of the clause was sufficiently conspicuous to bind the Plaintiffs whether or not they chose to click through the relevant terms and arbitration clause.

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