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Cook County Lyft passenger injury attorneyThousands of companies rely on third-party vendors to ensure that they are hiring safe individuals with no criminal history. The dominant firm in this industry, Sterling Talent Solutions, employs people across the globe to perform background checks using its own software.

According to Buzzfeed News, much of the work involves international, low-paid employees sorting through records, despite the emphasis on technology. Offshore workers contend that the working conditions have “led to manual errors, problems with technology, and even panic attacks and injuries from the stress and repetitive nature of the work.” Additionally, workers contend that records databases can be incomplete, and they do not always have enough information to determine whether a job applicant has been convicted of a crime.

Nearly 200 lawsuits have accused Sterling of various failures with their background check procedures. These include instances where violent criminals go unnoticed by Sterling’s background checks and go on to harm others through their newly attained employment.

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Cook County rideshare assault injury lawyerBy Eddie Hettel

Rideshare companies like Uber and Lyft have consistently pushed back against government efforts to increase the level of scrutiny for their screening processes. Less stringent background checks lead to more drivers on the road and increased profits. However, this comes at the expense of passenger safety. The disturbing frequency of crimes perpetrated against rideshare passengers by their drivers raises questions about the thoroughness of Uber and Lyft’s vetting procedures.

A recent investigation discovered that a man accused of torture and mass executions found full-time employment as a driver for Uber and Lyft. Yusuf Abdi Ali is a former Somali military commander who had been a rideshare driver for 18 months. 

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Chicago rideshare passenger injury lawyerBy Tim Tomasik

Over the past few years, a large number of people have been the victims of assaults by rideshare drivers working for companies like Uber and Lyft. While these companies have stated that the safety of their passengers is a top priority, incidents in which passengers are harmed by drivers continue to occur with alarming regularity. At Tomasik Kotin Kasserman, LLC, we have been leading the fight to hold these companies responsible for the violent assaults committed by drivers against passengers. 

A recent incident which took place in the Chicago suburbs is only the latest demonstration of rideshare companies’ failure to address these safety issues. In the early morning of May 2, 2019, a woman in Elk Grove requested a ride using the Lyft rideshare app. During the trip, the driver sexually assaulted her twice before she was able to escape and call 911, according to police. The driver was subsequently arrested and charged with criminal sexual assault and kidnapping.

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Cook County Uber injury attorneyBy: Tim Tomasik, Pat Grim, and Lindsay Proskey

Uber investigators are overworked, underpaid, and in many cases have no experience qualifying them to examine thousands of serious reported incidents, according to an internal memo obtained by CNN. The 26-page memorandum revealed employees on Uber’s special investigation unit (“SIU”) routinely faced “serious level of stress and anxiety” related to massive caseloads handling the most severe incidents reported to the company, including verbal threats, physical and sexual assault, rape, theft, and serious traffic crashes. The internal document highlights the ride-share giant’s concerns about lost revenue from riders who learn about specific cases and hold a lasting impression that Uber is “unsafe” and “not worthy of their trust” after acknowledging CNN had actually underreported the incidence of sexual assaults.

As of May 2018, Uber's SIU consisted of approximately 75 people, whom the memo documents struggled to handle nearly 1,200 cases per week, (62,400 annually), with team members reporting stress, anxiety, and depression. The memo stated six of Uber’s investigators “were experiencing profound stress requiring clinical care” and that "although some reports shared with the SIU [were] frivolous” that “most of the cases reported have some basis of substantiation.” 

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By Timothy Tomasik & Patrick Grim

A court has rejected the $72 billion dollar rideshare giant’s most recent attempt to force its riders behind closed doors. In reversing the lower court, the First Circuit ruled that Uber’s mandatory arbitration clause was unenforceable.

In the suit, Uber recognized riders confronted with lengthy sets of terms and conditions rarely, if ever, review the fine print on their iPhones while signing up. Notably, Uber did not argue that any of the Plaintiffs actually saw the arbitration clause which waived their right to a jury trial or even clicked on the "Terms of Service & Privacy Policy" button. Rather, it relied solely on a claim that its presentation of the clause was sufficiently conspicuous to bind the Plaintiffs whether or not they chose to click through the relevant terms and arbitration clause.

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